From: Paul & Emma Gee [mailto:gspservices@xtra.co.nz]
Sent: Monday, 21 August 2017 1:32 p.m.
To: 'jacinda.ardern@parliament.govt.nz'; 'phil.twyford@parliament.govt.nz'; 'Denise McElwain'; 'martin@pgdb.co.nz'; 'jayson@pgdb.co.nz'; 'Colleen Upton'
Cc: 'Wal Gordon'; 'lynnmoff'
Subject: Safety
Dear Jacinda,
I have copied in some others for clarity and transparency. I apologise in advance for this but if you take the time to read my email, my reasons will become apparent.
I understand this is a very busy time for you and am writing more from a point of view to perhaps get you or Phil or the new Building minister to look at this after the election. I have grave concerns for the Building industry as a whole and its on going affects to New Zealanders and planning for our future direction as a country.
You have recently and thankfully said that a new Labour Government will be a listening Government, a Government of action this will most definitely secure my vote and others around me.
I believe that a complaint of a cover up of a near fatal explosion carried out at an on going risk to the NZ public deserves to be listened to, before then acting to rectify the obvious problems and risks to New Zealanders in their homes and business’. Of Note this near fatal explosion happened to a nice everyday guy running a chip shop, similar to the one where you were given your first chance of work.
It doesn’t matter under whose watch any of this began but it most definitely needs fixing today, I say this because it appears that we have learnt nothing from issues raised like those of my case and things have sadly declined ever further since. Please see attached for an outline of the kangaroo court system and the biased premeditated persecution that my family was subjected to.
The short comings of the PGDB in my case are obvious. A total maladministration of the gas safety certificate system and the flippant issuing of gas licenses to cronies that resulted in the near fatal explosion, which was then covered up by the other cronies, with me as the scapegoat.
The PGDB still refuse to clear my name even though by their own reckoning I have done no wrong, please call me on this I have evidence aplenty. I am a very experienced gasfitter but have been corruptly hounded out of my chosen profession of 25 years, in a dire shortage of experienced gasfitters.
Sadly since my case there has been a further decline in safety with the crazy notion to class all new installations of gasfitting work as low risk….and by reason of this low risk classification none of this new work is required to be registered anywhere, other than with the installer (apparently a shoe box under the bed would suffice). As far as I am aware none of this new work is audited. If this has changed please can those copied in let me know?
This raises a few questions……
If this new work goes unaudited how will we know the quality/safety level of this new work?
If any of this new, low risk gas work is to be checked or audited….. How would you know where to look? Would you ask the gasfitter to pick a job for auditing? Would he only pick his best work? Are those doing this new work experienced?
Let me be very clear any new work done incorrectly, even the smallest job can go horribly wrong.
Now bear in mind this “new work, low risk” system is being utilised in a skills/experience/supervisor shortage…. all done under the immense pressure of a lack of 60,000 homes.
The only measure available to us that I can see is by the damage done, after that damage is done. Again to those copied in please correct me if I am wrong.
I think deregulation was a mistake, but even deregulation initially gave us a self certifying gas system with unique gas safety certificates (certs) sold by books identified by a unique cert number for each cert, sold to a specific licence holder identified by his unique license number, it was traceable and it was audited.
These unique certs had a triple carbon copy of the original handwritten pink top copy; this top copy was then held by the PGDB. With the subsequent carbon copies then held separately and independently by the gas supplier, the gasfitter and the customer. These four independent document depositories was an effective honesty mechanism with a handwritten, verifiable and traceable way of filling in the unique cert, with a real signature done by hand. But even this has all gone now. Of note it was this honestly mechanism that showed the shortcomings of the PGDB’s administration of the safety cert system.
This present day classification of all new gas work as low risk is an ill informed move in its own right, but to do it in a time period where there is a huge shortage of experienced gasfitters …….and add to that it being done in a housing shortage of 60,000 homes is nothing short of insane. We are installing the problems of tomorrow, today……and sadly doing it knowingly.
The Building industry is doing it hard and its not the tradesman’s fault. The answer is not to brush any of this under the carpet; no one ever learns from “addressing” it in this way, it will just make for trip hazards in the future.
For example look at the leaky homes.
The leaky home fiasco caused a kneejerk reaction to go and license the builders and get them to self certify their building work, for 25 years I am told (I really feel for them in this).
From my point of view when this happened the people who should have bore most of the blame (those in product sales/promotion, building design and regulation (actually deregulation) did not suffer any……so a system was sort to lay blame if it happens again, but only after it happens again. All put on the tradesman, we are apparently the whipping boy for all the shortcomings of the professionals.
For example one of the solutions to these leaky homes is to use treated timber (you really should look up the chemical compounds used in this treatment of timber). The treated timber is used so that if/when the building leaks it doesn’t rot (well not so quickly)……we are putting these chemicals in our homes (not to mention in the lungs of our tradies who work drilling and sawing it).
The old tried and trusted methods of building with proper flashings, extended eaves and external guttering to name but a few make the old houses so sound it’s a testament to our predecessors. We should be looking toward these older guys more than to the modern designers that have a “vision” and want an upside down roof, with an internal gutter, minimalist eaves if any, all with walls made of a few mm of plaster over polystyrene sheets.
Most tradesmen, but not all, are committed to quality and safety……there are a “cowboy few”… a dirty dozen if you will, and there always will be, who will put profit before quality and safety. But this number is growing.
This “cowboy few” will grow as more people get away with it. The self regulation/certifying system, just as evidenced with the gas system, empower cowboys and disadvantage the honest.
The PGDB recently admitted the number of cowboys is on the rise……if this is so, then this system above is already failing badly. Please see attached news article for PGDB’s own opinion.
Is this the system in this attached news article that we want or need? Because this is what we are setting up for the future…..a two tier system of shoddy even dangerous initial work done in people’s HOMES, first done by the cowboys (who incidentally pocket most of the profit by the way and are more likely to survive financially)….. which is then repaired by the few licensed tradesman left? Of note these experienced few are leaving and /or retiring because they are either fed up of it or going out of business.
This two tier system is done at a cost to the average home owner that is huge, it is double dipping at its worst, not to mention the risk to their health and safety…..where will we be in tens years time with the decline in numbers of the jaded experienced guys?
I have also read that a worrying amount of the building repairs done at the sites of the recent earthquakes and floods are being flagged as substandard and need redoing. Again a two tier system of ever growing costs, not just to owners but to government and insurance companies, not to mention the sanity and feelings of the poor occupiers.
The old system worked much better, i.e. proper regulation with proper apprenticeships overseen by audits/inspections and decent understandable clear concise industry standards, written in plain English.
Of note: My old boss was gifted his full certifying license with no apprenticeship….most, if not all the evidence points to him, he even had previous form….but gets away with a near fatal explosion, even after facing a charge but this charge conveniently disappears……what message does this send to his cronies, or any other potential cowboys thinking of doing the same?
Impunity leads to corruption which leads to profit put before safety.
Connected people will always tend to act with impunity, that’s why they invest in their connections and cronyism…..it’s a protection against prosecution. When this is in place and is shown to work as it did in my case……it empowers these people (and their mates) to act detrimentally to the public, putting profit before repercussions ( this is a bad joke because there are little to no repercussions and the profits are huge). We are yet to see the problems of the future…..the ambulance at the bottom of the cliff is being replaced with a hearse, that’s if this hasn’t already happened.
It’s the job of regulation, i.e. Government… to keep the trades and their Governing Boards honest, most will be happy to comply and would do the right thing anyway, but there will always be those that don’t.
When you run a business the cost/profit margin is always weighed against the work undertaken and how it is carried out and this will always be a massive consideration. When times are hard even the most conscientious tradesman may sacrifice some of his commitments to quality even safety………..especially when faced with going under.
In putting others needs before your self……the temptation is huge. I am speaking from experience as I have been there…..I lost my whole business due to the unfounded and unwarranted actions of the PGDB but folded before I put profit before quality and others safety. The temptation was huge because I wanted to be with my family and not be forced to work away from them just so we could eat; my boys were 3 and 5 at the time. I will never get those years back.
The well meaning conscientious tradesman will comply but under an ever increasing burgeoning cost…..the cowboys never adhere to these costs. You see the cowboys charge just a fraction less, undercutting the honest…..but in doing so make a much much greater profit. It is a mess.
You only find out after it has gone wrong and by then these cowboys have filled their pockets and moved on …..and maybe they are connected enough to get away with nearly killing someone and paying a nominal fee of a few thousand dollars……..what message does this send to others who consider this avenue of small to no repercussions whilst making a huge profit? It is a wild west of Cowboys and Idiots.
The trades have been very badly run and disorganised since deregulation. We are now lacking numbers due to profit put before apprenticeships (don’t get me started on the ITO’s history) and added to this we are loosing the much needed experience in the industry due to the attrition of compliance fatigue, age and financial pressure. When these older guys are gone we are frankly screwed with a very hard journey to even get back to where we are now.
And so in answer to these shortages we are calling for a flood of as many apprentices as we can muster whilst allowing ever more “skilled” people into the country to fill positions to build this shortage of homes and fill our depleted ranks.
What if we over shoot in these numbers (which we will) and cause the “housing bubble” to burst, not just within the building industry but within the housing market as a whole…….this could easily happen when all this extra work is done and we have a glut of tradesman…… and inevitably a glut of houses. Businesses will start to fold in a housing crash and the dog eats dog competition kicks in….. will people then put profit before safety?…..after what we have told them what is ok in the past…….its a no brainer. How bad do we want to make the outlook for our kids?
Why do we not plan for our future, isn’t it is our kid’s world that we build? I find it totally bizarre and deeply disappointing that apparently the greedy cronies filling their pockets at the trough in the short term, putting profit even convenience before our future is ok?
I hope you are going to lead a Government that will ask the hard questions but even more importantly come up with the even harder answers that are inconvenient to the cronies with their noses in the trough.
Michael Cullen started in the right place, but it inevitably failed because the PGDB were then re-filled with the same type of people that were sacked. And since been populated with people happy to cover this up, it isn’t going in the right direction……Even the PGDB say that cowboys are on the rise. Experienced people are dropping off the other end……what do think will happen if this trajectory is allowed to continue? There is an opportunity here for a better direction.
I am happy to answer any queries, even to travel anywhere in NZ and bring with me a wealth of information. Perhaps we could meet at the PGDB offices in Wellington?
I am happy to wait until after the election but please Jacinda, or someone at your office, can you please read the attached documents and can you acknowledge receipt of this email?
Yours With Integrity Paul Gee.